77win Privacy Policy

1 Who This Policy Covers

This Privacy Policy applies to everyone who interacts with the 77win platform — whether you are browsing as a visitor, in the process of registering an account, or an existing member using any of our betting or gaming services.

77win is an online betting platform operated for users in the Philippines. This policy describes how we handle your personal data in line with our commitment to responsible data practices. It applies to data collected through our website and any mobile-optimised interface we operate.

2 Information We Collect

We collect personal data that is necessary to operate your account, verify your identity, process transactions, and provide a safe platform experience. The categories of data we collect include:

We do not collect payment card numbers or cryptocurrency wallet information, as these are not accepted as payment methods on the 77win platform.

3 How We Use Your Data

Your data is used only for legitimate, clearly defined purposes. We do not use your personal information for anything beyond what is described here:

• Account management: Creating and maintaining your member account, processing logins, and handling OTP verification.
• Identity verification: Completing KYC checks as required before withdrawals can be processed.
• Transaction processing: Managing PHP deposits and withdrawals via your registered payment methods.
• Platform personalisation: Showing you relevant betting markets, game recommendations, and VIP tier information based on your activity.
• Customer support: Responding to your questions and resolving account issues.
• Security and fraud prevention: Detecting suspicious login activity, duplicate accounts, and potential fraudulent transactions.
• Legal compliance: Meeting our obligations under applicable data protection and financial regulations.
• Platform improvement: Analysing usage patterns to improve how the platform performs for Filipino players.

We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

4 Data Sharing and Third Parties

77win does not sell, rent, or trade your personal data to any third party for marketing purposes. We only share your data with trusted service providers who are necessary to run the platform, and only to the extent required for their specific function.

These third parties may include:

• Payment processors: To facilitate PHP deposits and withdrawals through bank transfers and Philippine e-wallets.
• Identity verification providers: To assist with KYC checks and document validation.
• Technology and hosting providers: Infrastructure and cloud services that host platform data securely.
• Analytics providers: Aggregated, anonymised data for platform performance analysis.

All third-party partners are required to handle your data securely and only for the purposes for which it is shared. They may not use your data for their own marketing or pass it on to other parties without authorisation.

Data may also be disclosed to regulatory bodies or law enforcement agencies where we are legally required to do so.

5 Cookies and Tracking Technologies

77win uses cookies and similar technologies to ensure the platform functions correctly and to understand how members use it. Cookies are small files placed on your device when you visit the site.

We use the following types of cookies:

• Essential cookies: Required for the platform to operate — such as maintaining your login session and processing transactions. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language and display settings.
• Analytics cookies: Collect anonymised usage data to help us understand how the platform is being used and where improvements can be made.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but some features may be less personalised.

6 Data Security

We take data security seriously and have implemented a range of technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• OTP-based two-step verification for account logins and sensitive account changes.
• Restricted internal access to personal data — only authorised personnel can access member data, and only for defined purposes.
• Regular security assessments and monitoring for suspicious activity patterns.
• Secure data storage with access logging and audit trails.

While we take every reasonable precaution, no internet-based service can guarantee absolute security. You also play a role in keeping your account secure — do not share your password or OTP codes with anyone, and report any suspected unauthorised access to [email protected] immediately.

7 Your Rights

As a member of the 77win platform, you have the following rights in relation to your personal data:

To exercise any of these rights, email us at [email protected] with a description of your request and your registered account details. We will respond within a reasonable timeframe. Some requests may require identity verification before we can proceed.

8 Data Retention

We retain your personal data only for as long as it is necessary for the purposes outlined in this policy, or as required by applicable legal, regulatory, or financial record-keeping obligations.

In general terms:

• Account and identity data is retained for the duration of your membership and for a defined period after account closure to satisfy legal requirements.
• Transaction records are retained for as long as required under applicable financial and anti-money-laundering regulations.
• Communications (such as support messages) are retained for the period reasonably necessary to resolve the matter and provide a record.
• Technical and analytics data is typically retained in anonymised or aggregated form after a defined period.

When data is no longer required and retention obligations have passed, it is securely deleted or anonymised so that it can no longer be linked to you.

9 Minors and Age Verification

The 77win platform is strictly for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. Age verification is a required step during our KYC process, and accounts found to belong to individuals under the minimum age will be closed immediately.

If you believe that a minor has registered an account on the platform, please contact us at [email protected] so that we can investigate and take appropriate action. Parents and guardians are encouraged to use device-level parental controls to restrict access to online betting platforms.

10 Changes to This Policy

77win may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable laws, or improvements to our data practices. When we make material changes, we will update the "last updated" date at the top of this page.

We encourage you to check this page periodically, especially if you have concerns about how your data is handled. Continued use of the 77win platform after changes are published indicates that you have acknowledged the updated policy.

11 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy-related concern, please get in touch with our team: